The driver has to break a promise, bad attitude, yell the irregularities such as single, lying about the arrival time, you can click on the order, in the "order details" to submit complaints or by calling the customer (0512-67900883) complaints, we will handle and reply you as soon as possible. If you make a malicious complaint against the driver for a certain number of times, we will cancel your relevant rights and interests protection according to the express cargo transportation clause. Therefore, please use the right to complain carefully!
How to deal with the driver's breach of contract?
After the driver paid the deposit,
How to deal with the driver's breach of contract?
After the driver paid the deposit,
How to ensure the safety of my goods?
After the driver paid the deposit,
What can I do if I don’t have a driver to grab a single order?
Normally valid for 7 days, your source information will always be displayed in the source list for the driver to view or select. Over 7 days, the source information that has not been robbed by the driver will be identified as expired information by the system and will be automatically deleted from the source list. You can click [Republish] in [My Release]. If the information has changed, click Edit to modify it. After the modification is completed, click [Publish].
How to check the driver's rob order?
After a driver robs a single card, the system will send you a message to inform you that you can view the relevant information of the robber driver in the homepage [order]-[to be confirmed] list. Please contact the single driver in a timely manner within 45 minutes to determine the details (such as freight, time, location, etc.). You can select the appropriate driver according to the driver's quote and price comparison, and click [Select].
Published source information, how to check the status?
All published source information will appear in the home page [My]-[My Release].
How do I dispatch orders to the driver?
Click on the [precision truck search] home page, enter the truck source page, according to the empty truck information issued by the driver to dispatch the order, you can also click on the [near] to view the information of the nearby drivers, click on the driver details to dispatch orders.
How can I deliver the goods?
Home page, click on the "fast delivery", enter the delivery hall, fill in your origin, destination, shipping address and shipping address (not mandatory) conductor, demand, demand models, cargo weight (with * are required fields). Other items can be filled according to the requirements, such as volume, carrier deposit, type of goods, notes, etc. Fill in the above information and click the delivery button.
What is the carrier deposit?
The deposit is the driver's grapple bill and the consignor confirms the selection of the driver, the need for the driver to pay the consignor of the shipping margin, to ensure that the driver can provide freight services for the consignor. When the consignor confirms the delivery and pays the freight, it will be paid together with the deposit, and the driver will receive the freight + carrier deposit after the consignor confirms the receipt.
For shippers
For drivers
